Privacy Policy

1 Introduction

1.1 This Privacy Policy describes how gme77 ("gme77," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "player") who access or use the gme77 online casino platform, including the website at gme77.com and the gme77 mobile application.

1.2 gme77 is committed to handling your personal data responsibly and in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as well as any other applicable data protection legislation.

1.3 This Privacy Policy should be read alongside the gme77 Terms and Conditions, which are available at gme77.com/terms-conditions. Together, these documents govern your relationship with gme77.

1.4 If you have any questions about this Privacy Policy or how gme77 handles your personal data, please contact our Data Privacy Officer using the contact details provided in Section 15 of this Policy.

2 Data Controller

2.1 For the purposes of applicable data privacy legislation, gme77 acts as the data controller in respect of the personal data of players collected through the gme77 platform. As data controller, gme77 determines the purposes and means of processing your personal data.

2.2 Where gme77 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and cloud hosting services — those providers act as data processors and are bound by data processing agreements that require them to process your data only on gme77's documented instructions and to maintain appropriate security measures.

2.3 gme77 has appointed a Data Privacy Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. You may contact the DPO at the email address provided in Section 15.

3 Personal Data We Collect

3.1 gme77 collects the following categories of personal data from players:

3.2 gme77 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where such data is voluntarily provided by a player in the context of a responsible gaming self-assessment or support request.

4 How We Collect Your Data

4.1 Directly from you. The majority of personal data gme77 holds about you is provided directly by you during the registration process, identity verification, payment transactions, customer support interactions, and when you complete any forms or surveys on the platform.

4.2 Automatically. When you access and use the gme77 platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser information, and behavioral data about how you interact with the platform.

4.3 From third parties. gme77 may receive personal data about you from third-party sources in limited circumstances, including:

• Identity verification and KYC service providers who confirm the authenticity of documents you submit;
• Payment processors and financial institutions who facilitate your deposits and withdrawals;
• Fraud prevention and anti-money laundering screening services;
• Regulatory authorities such as PAGCOR, where required for compliance purposes.

4.4 gme77 takes reasonable steps to verify that any personal data received from third parties has been collected lawfully and that the third party had the right to share it with us.

5 How We Use Your Personal Data

5.1 gme77 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your gme77 player account, including processing your registration, verifying your identity, and managing your account settings.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate transaction records.
• Regulatory compliance: To comply with our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws, including Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements.
• Platform security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the gme77 platform.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
• Responsible gaming: To monitor gaming behavior for signs of problem gambling, to enforce self-exclusion requests, and to provide responsible gaming tools and resources to players who need them.
• Platform improvement: To analyze usage patterns, conduct performance testing, and improve the features, content, and user experience of the gme77 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time through your account settings.

5.2 gme77 will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your consent or establishing another lawful basis for processing.

6 Legal Basis for Processing

6.1 gme77 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing that is necessary to perform the contract between you and gme77, including account registration, payment processing, and the provision of gaming services.
• Legal obligation: Processing that is required to comply with gme77's legal and regulatory obligations, including KYC verification, AML reporting, and PAGCOR compliance requirements.
• Legitimate interests: Processing that is necessary for gme77's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and platform improvement, where those interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including the sending of direct marketing communications. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7 Data Sharing & Disclosure

7.1 gme77 does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances.

7.2 gme77 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC and document verification services used to confirm your identity and age in compliance with regulatory requirements.
• Cloud infrastructure providers: Hosting and data storage providers who maintain the servers on which gme77 platform data is stored, under strict data processing agreements.
• Fraud prevention and AML services: Screening services used to detect and prevent money laundering, fraud, and other financial crimes.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or regulatory obligation.
• Law enforcement: Philippine law enforcement agencies, where gme77 is legally compelled to disclose information in connection with a criminal investigation or court order.

7.3 In the event that gme77 undergoes a business restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.

8 Cookies & Tracking Technologies

8.1 gme77 uses cookies and similar tracking technologies — including web beacons, pixel tags, and local storage — to enhance your experience on the platform, maintain session continuity, and gather analytics data.

8.2 The following types of cookies are used on the gme77 platform:

• Strictly necessary cookies: These cookies are essential for the platform to function correctly. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled.
• Functional cookies: These cookies remember your preferences and settings — such as your preferred language and display options — to provide a more personalized experience on gme77.
• Analytics cookies: These cookies collect anonymized data about how players use the gme77 platform, including which pages are visited most frequently and how players navigate between sections. This data helps us improve platform performance and user experience.
• Security cookies: These cookies help gme77 detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

8.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the gme77 platform. Instructions for managing cookies are available in the help documentation of your browser.

9 Data Retention

9.1 gme77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation.

9.2 The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account relationship with gme77, and for a minimum of five (5) years following account closure, in compliance with PAGCOR requirements and the Anti-Money Laundering Act.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AML and tax record-keeping obligations.
• Customer support communications: Retained for three (3) years from the date of the interaction, for quality assurance and dispute resolution purposes.
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymized or deleted.
• Marketing consent records: Retained for the duration of your consent and for three (3) years following withdrawal of consent, as evidence of the consent given.

9.3 Where personal data is no longer required for any lawful purpose, gme77 will securely delete or anonymize it in accordance with our data disposal procedures.

10 Data Security

10.1 gme77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the gme77 platform;
• Encryption at rest for sensitive personal and financial data stored on gme77 servers;
• Role-based access controls that restrict access to personal data to authorized personnel only, on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing of the gme77 platform;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, gme77 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where the breach is likely to result in a high risk to their rights.

10.3 While gme77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You acknowledge that you provide your personal data at your own risk and that gme77 cannot guarantee absolute security.

11 Your Data Privacy Rights

11.1 Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by gme77:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data gme77 holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data gme77 holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to gme77's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe gme77 has processed your personal data in violation of applicable data privacy law.

11.2 To exercise any of the rights listed above, please contact the gme77 Data Privacy Officer using the contact details in Section 15. gme77 will respond to all valid requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified of any such extension.

11.3 gme77 may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to unauthorized persons.

12 Children's Privacy

12.1 The gme77 platform is strictly intended for adults aged 21 years and above. gme77 does not knowingly collect personal data from any person under the age of 21. This requirement is consistent with Philippine gaming regulations governing online casino platforms.

12.2 If gme77 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be suspended immediately, all personal data associated with that account will be deleted, and any funds held in the account will be handled in accordance with applicable regulatory requirements.

12.3 If you believe that a person under 21 years of age has registered on the gme77 platform, please contact our support team immediately so that we can take appropriate action.

13 Third-Party Links

13.1 The gme77 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the gme77 platform and does not extend to any third-party websites or services that may be accessible via links on our platform.

13.2 gme77 has no control over and accepts no responsibility for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal data to those sites.

14 Changes to This Privacy Policy

14.1 gme77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever material changes are made.

14.2 Where changes to this Privacy Policy are material, gme77 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the gme77 platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes.

14.3 The most current version of this Privacy Policy is always available at gme77.com/privacy-policy. gme77 recommends that all players review this Policy periodically to stay informed of how their personal data is being handled.

15 Contact Us

15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way gme77 handles your personal data, please contact our Data Privacy Officer:

15.2 If you are not satisfied with gme77's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available through official Philippine government channels.

15.3 For responsible gaming support, self-exclusion requests, or concerns about gaming behavior, please visit the gme77 Responsible Gaming page or contact our support team directly through your account dashboard.